Exceptional Services, Tailored to You

From luxury stays to private travel and exclusive experiences, we curate every detail of your journey with precision, discretion, and a personal touch.

Curated for the World’s Most Discerning Travellers

Whether you’re seeking a private villa on the Mediterranean, a last-minute table at a fully booked Michelin restaurant, or seamless transfers between your yacht and private jet, our concierge service delivers beyond expectations. Every journey is bespoke, every detail carefully arranged, ensuring you experience the very best the world has to offer.
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Luxury Stays


Hotels
Stay at the world’s most iconic hotels, chosen for their elegance, service, and location. From cosmopolitan landmarks to serene retreats, we make every stay exceptional.
 
Villas
Enjoy total privacy and luxury in handpicked villas worldwide. Whether beachfront or hillside, our villas are paired with bespoke services for a truly personal escape.

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Private Travel


Private Jets
Fly on your terms with discreet private jet charters. Every flight is tailored — from departure times to onboard experiences.
 
Yachts
Sail across the world’s most breathtaking coastlines aboard luxury yachts, combining freedom, indulgence, and impeccable service.
 
Transfers
Arrive in style with our premium transfers — chauffeured cars, helicopters, or seaplanes — designed to connect each stage of your journey seamlessly.
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Exclusive Access


Impossible Reservations
From fully booked restaurants to sold-out shows, we unlock access to experiences that few can secure.
 
Experiences
Enjoy tailor-made adventures, from private tours to behind-the-scenes access, designed to create memories that last a lifetime.
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Lifestyle and Support

 
Wellness & Shopping
Indulge in private spa treatments or let us curate a luxury shopping experience, tailored to your personal style.

24/7 Assistance
Our concierge team is available around the clock, ensuring every request is handled with precision and discretion. 

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Why Choose The House of Bursford?

Global Hotel Bookings

From London to the Maldives, Portofino to Kyoto — we secure the world’s finest hotels, always negotiating the best rates and exclusive benefits on your behalf.

Concierge Service

Wherever you are in the world, our discreet concierge service is available around the clock 24-hours a day to anticipate and fulfil your every need.

Private Transfers, Worldwide

We arrange seamless luxury transfers — from chauffeur-driven cars to helicopters — ensuring your journey is smooth from doorstep to destination.

Impossible Reservations Made Possible

From last-minute tables at fully booked restaurants to private shopping experiences and rare gifts, our insider connections open doors others cannot.

Beauty, Wellness and Thoughtful Touches

Personal trainers, beauty appointments, private spa experiences, or a surprise flower delivery — we curate the details that keep you looking your best and feeling truly pampered. Our personal shoppers can also source rare and exclusive luxury goods.

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Our Esteemed Partners

We are proud to collaborate with the world’s most exclusive brands in luxury hospitality.

Rosewood elite Belmond bellini club Hyatt prive Mandarin Oriental Accor by Hera Design Hotels Small Luxury Hotels Mr and Mrs Smith Leading Hotels Preferred Hotels Serandipians Hilton for Luxury Bravos Melia Couture by Langham

How It Works

Effortless, discreet, and tailored exclusively to you.

1

Enquire

Share your wishes with our concierge — from a single request to a full itinerary.

2

Tailored Plan

We craft a bespoke plan with exclusive access, privileges, and thoughtful touches.

3

Seamless Experience

Every detail handled with discretion and care — you simply enjoy the journey.

Frequently Asked Questions

Quick answers to the essentials. For anything else, your Dedicated Manager is available 24/7.

How do I make a request? +
Simply send an enquiry via our contact form or email your Dedicated Manager. Share dates, preferences, and any special requirements—we’ll handle the rest.
Do you work globally? +
Yes. From Europe to the Americas, the Middle East to Asia-Pacific, our network secures access and benefits worldwide.
What about last-minute or “impossible” reservations? +
We specialise in hard-to-secure tables, tickets, and private experiences. While availability can vary, your Dedicated Manager leverages insider connections to open doors others can’t.
How do fees work? +
We provide transparent quotes before confirming arrangements. For ongoing support, retainers and membership options are available on request.
Is my privacy protected? +
Absolutely. Discretion is paramount. Your Dedicated Manager ensures confidentiality and secure handling of all information at every stage.
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Ready to experience the extraordinary?

Contact Joanne for a discreet, private consultation.

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